Effective Date: 07.02.2024

Welcome to Dainty Buds! By accessing or using our website, www.daintybuds.com (the “Site”), you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read these terms carefully before using our Site.

1. Introduction

Dainty Buds (referred to as “we”, “us”, or “our”) operates the Site. Our email address is [email protected]. We are located in New York City, NY.

2. Acceptance of Terms

By accessing or using the Site, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Site.

3. Eligibility

To use our Site, you must be at least 18 years old or have the permission of a parent or guardian. By using the Site, you represent and warrant that you have the right, authority, and capacity to enter into this agreement.

4. Products and Services

We offer artisan handmade clay flowers, floral arrangements, and custom orders. Each product is unique and handmade, ensuring individuality and craftsmanship.

5. Orders

All orders placed through the Site are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for any reason, including errors in the pricing or product description, or availability of the product.

6. Pricing

All prices listed on the Site are in U.S. dollars. We reserve the right to change prices at any time without notice. Prices for custom orders will be provided upon request and agreement.

7. Payment

We accept various payment methods as indicated on the Site. Payment must be received in full before products are shipped. In the case of custom orders, a deposit may be required.

8. Shipping and Delivery

We ship our products to various locations. Shipping costs and delivery times will be calculated and displayed at checkout. We are not responsible for delays caused by the shipping carrier.

9. Returns and Refunds

Due to the unique and handmade nature of our products, we do not offer free returns. However, if an item is damaged or has serious issues, please contact us at [email protected] to discuss the problem. We are willing to resolve issues individually in case of dissatisfaction.

10. Custom Orders

Custom orders are accepted based on the agreement between you and us. Details, pricing, and delivery times for custom orders will be discussed and agreed upon separately. Custom orders are non-refundable unless they arrive damaged or with serious issues.

11. Intellectual Property

All content on the Site, including text, images, graphics, and logos, is the property of Dainty Buds or its licensors and is protected by U.S. and international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

12. User Conduct

You agree not to use the Site for any unlawful purpose or in any way that could harm the Site or its users. Prohibited activities include, but are not limited to, spamming, hacking, and transmitting viruses.

13. Limitation of Liability

To the fullest extent permitted by law, Dainty Buds shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products. Our total liability to you for any damages arising from or related to these terms shall not exceed the amount paid by you for the product in question.

14. Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes arising from or related to these terms shall be resolved in the state and federal courts located in New York City, NY.

15. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the new terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.